Financial services / Complex workflows
Prioritising supervisory alerts for a global investment bank
Alert priorities, personal and team views, and grouped actions for supervisors in a regulated environment.
Redesign delivered
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Selected work
Case studies fromcomplex products
8 projects across banking, telecoms, enterprise software, recruitment and automotive. Each case study sets out the challenge, the key decisions, what was delivered and what was measured.
Financial services / Product design
Adding relevant recommendations to a pensions dashboard
A responsive tile system with rules for relevance, placement and dismissal, validated with customers and released.
Released to customers
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Financial services / AI experience
Designing a conversational AI concept for an international bank
A conversational AI concept for corporate banking: one focused first use case, structured responses and safe recovery.
Research & concept design
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Enterprise technology / Systems & delivery
Specifying an event platform for a global technology company
Configurable event authoring and consent-aware guest management, specified state by state for engineering.
Design specifications delivered
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Telecoms / Platform design
Organising 1,200+ pages into templates for a telecoms provider
A two-week proof that won the wider commission, then page families and responsive templates that went into production.
Implemented in production
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Telecoms / Service design
Designing guided troubleshooting for a UK broadband provider
Guided troubleshooting and setup journeys, built as decision systems with a clear route to support.
Implemented in production
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Recruitment / Design & development
Simplifying how employers buy job adverts on a UK jobs board
Responsive employer commerce designed and built in HTML, CSS and JavaScript, then extended to a sister brand.
Implemented in code
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Automotive / Experience strategy
Designing a digital sales concept for a luxury car manufacturer
Research, a WCAG 2.2 accessibility review and co-creation shaped a high-fidelity sales concept.
Experience concept
Explore the projectProjects from contract and permanent roles, with clients, roles and dates as listed on our founder’s LinkedIn. Abstract artwork represents the themes of each project; some details are withheld in line with client confidentiality.
Feedback
“The Figma page he creates is so nuanced but so well put together that reviewing it is a breeze for all stakeholders.”
“He has a wealth of experience and was able to relate to previous projects by sharing ideas and best practices used across the industry.”
Your next step
Talk to us aboutyour project
Tell us what your team needs to improve, or what you’re launching. We’ll recommend the right scope and starting point.
Scope, deliverables and timing agreed in writing before any work starts.